Return/Exchange Policy
We will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.
All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.
Return shipping is the customer's responsibility unless it was a shipping error on our part. Please reach us at Mutuallyyoursde@gmail.com to make a return or exchange request and provide the following information:
- Order Number
- First and Last name
- Product names that you want to return/exchange (Name-Color-Size) and the product you want to exchange to if applicable. (i.e., Short Sleeve Dress-Navy-1XL, Sporty Bikini Set-Black-S)
After inspection for quality, a refund will be processed to your original form of payment. Please allow 5-7 business days from the day we receive the returned package to process. You should see the refund within 3-5 business days, but times may vary depending on your bank.
Mutually Yours Boutique & Consignment (MYBC) In-store or “Shop In-Store” (online) Return/Exchange Policy
- With a receipt, MYBC will provide a full refund on purchased merchandise with the price tags attached and has not been used, worn or altered and accompanied with the original receipt, within 15 days of your purchase.
- Items will be accepted for exchange if the item is in the original purchase condition and has not been used, worn or altered and accompanied with the original receipt, within 15 days of your purchase.
- Without a receipt, you will be offered a store credit if returned within 15 days of purchase and the item has not been used, worn or altered.
- Swimwear and lingerie are not
- We reserve the right to refuse items for return and/or exchange that appear to be worn, used, stained, having strong odors, etc.
- Your receipt or packing slip is required for returns